Logging Support Issues

EmployeeConnect uses an online issue tracking system to help out clientele with any questions, issues, or bugs they may experience, which we call ECNET. To ensure we maintain a high level of service for all of our clients, we ask that all issues or questions are lodged through ECNET, rather […]

Getting Started with EmployeeConnect

To help you get started with EmployeeConnect, we have compiled all the information you need in this handy pdf guide: EC Getting Started Manual Login Use the information in your recently received email to login through https://www.datakiosk.com.au/login.aspx You will have the Home Page displayed with the most commonly used links as […]

How do I apply filters to reports?

  The Advanced search is used to apply multiple filters on any given report and to change the fields displayed. Simply click on the ‘Advanced’ icon and select the desired filters you wish to apply to your search.

User Manual: Performance Module

Access Performance Review Manual Table of Contents Terminology Performance Metrics Process Diagram for Performance Metric Creation and Assignment Creating a Performance Metric Creating the Performance Review Process Diagram for Performance Review Setup Review Template Creating/modifying a review template Review Setup Details Tab Eligibility Tab Participants Tab Notification Tab Participants & Evaluators […]

How do I see more rows in a report?

If you wish to always see a certain number of rows on reports, you can use data filters to set this. To do this, click on System preferences link within the System settings section of the My details menu. Reports that can be filtered in this way have a Data […]

How do I remove terminated employees from reports?

Terminated employees will have an inactive profile on all reports and inactive records on most reports. (Termination report will show terminated employees with active records) As a default, all records are shown on reports regardless of their status, however, each person has the ability to filter reports by only active […]

Why can’t I see terminated employees on my reports?

Terminated employees will have an inactive profile on all reports and inactive records on most reports. (Termination report will show terminated employees with active records) As a default, all records are shown on reports regardless of their status, however, each person has the ability to filter reports by only active […]

Why are new employees in payroll and not HR?

Information may be passed from EmployeeConnect and payroll automatically or may be manually entered by a payroll administrator. When the integration is automatic, the information passes through on cycles. Check that the cycle has passed through the information from payroll by reviewing the transaction in the TxMonitor transaction log within […]

Why haven’t leave requests gone to payroll?

There are a number of reasons that leave requested may not have appeared within payroll and each needs to be checked separately. The workflow process that sends the leave request through to payroll is not yet complete. Check the workflow through your Workflow Outbox to check that the entire process […]