User Manual: Logging Support Issues

EmployeeConnect uses an online issue tracking system to help out clientele with any questions, issues, or bugs they may experience, which we call ECNET. To ensure we maintain a high level of service for all of our clients, we ask that all issues or questions are lodged through ECNET, rather […]

How do I apply filters to reports?

  The Advanced search is used to apply multiple filters on any given report and to change the fields displayed. Simply click on the ‘Advanced’ icon and select the desired filters you wish to apply to your search.

User Manual: Performance Module

Access Performance Review Manual Table of Contents Terminology Performance Metrics Process Diagram for Performance Metric Creation and Assignment Creating a Performance Metric Creating the Performance Review Process Diagram for Performance Review Setup Review Template Creating/modifying a review template Review Setup Details Tab Eligibility Tab Participants Tab Notification Tab Participants & Evaluators […]

How do I see more rows in a report?

If you wish to always see a certain number of rows on reports, you can use data filters to set this. To do this, click on System preferences link within the System settings section of the My details menu. Reports that can be filtered in this way have a Data […]

How do I remove terminated employees from reports?

Terminated employees will have an inactive profile on all reports and inactive records on most reports. (Termination report will show terminated employees with active records) As a default, all records are shown on reports regardless of their status, however, each person has the ability to filter reports by only active […]

Why can’t I see terminated employees on my reports?

Terminated employees will have an inactive profile on all reports and inactive records on most reports. (Termination report will show terminated employees with active records) As a default, all records are shown on reports regardless of their status, however, each person has the ability to filter reports by only active […]

Why haven’t leave requests gone to payroll?

There are a number of reasons that leave requested may not have appeared within payroll and each needs to be checked separately. The workflow process that sends the leave request through to payroll is not yet complete. Check the workflow through your Workflow Outbox to check that the entire process […]

How To: Assign a New Position to an Employee

To assign a new position to an employee, you need to end the employee’s current position assignment and create a new position assignment. This can be achieved through the following steps: Go to Positions by employees report within the Jobs & Positions section of the Human Resources menu. Search for the employee […]

Why can’t I attach a file?

In many forms, the ability to attach a file is given. eg Attach position description There are only certain file types that can be attached and the maximum file size is set to 1Mb. If you require different file types or a higher maximum file size, please contact EmployeeConnect. For […]